FAQs

When Will My Custom Original Artwork Be Delivered? Please allow 2-5 working days for creation and dispatch. Delivery times:

  • UK Premium: 2-3 working days
  • UK Next Day: Next working day (once dispatched)
  • Northern Ireland & Ireland: 5-7 working days
  • Europe & US: 7 working days
  • International: 7-10 working days

When Will My Fine Art Print Be Delivered? Order by 2pm Monday-Friday for next day delivery:

  • UK Next Day: Next working day
  • UK Standard: 2-3 working days
  • Northern Ireland: 3-4 working days
  • Europe & US: 5-7 working days
  • Rest of World: 7-10 working days

How Do You Ship My Artwork? All artwork includes tracked delivery and premium packaging. Unframed prints ship via Royal Mail, while larger and framed pieces are delivered by Parcelforce or DHL.

What Makes HD London Art Unique? Our collection represents contemporary abstract art at its finest. Each piece is meticulously crafted by select artists and featured in prestigious properties across the UK.

How Do You Ensure Quality? Every artwork undergoes thorough quality checks before dispatch. We provide detailed imagery and documentation for each piece, ensuring it meets our exacting standards.

What Is Your Returns Policy? We offer a 30-day returns guarantee on all orders. If you're not completely happy with your artwork, simply email sales@hdlondonart.com within 30 days of delivery and we'll arrange a full refund or exchange. Items should be returned in their original condition and packaging. If your order arrives damaged, contact us within 48 hours and we'll send a free replacement.

How Will My Artwork Arrive? All pieces arrive ready to display with mounting hardware and care instructions included.

Do You Offer Trade Services? Yes, we work closely with interior designers and architects, offering:

Need Help? Contact our team at sales@hdlondonart.com for support within 24 hours.